

Identity as the Central Control Plane of Digital Transformation
Information
Across Europe, digital transformation initiatives tend to focus on cloud adoption, data platforms, and AI. Yet many organizations overlook a foundational layer that ultimately determines whether these initiatives succeed: digital identity.
As enterprises modernize their digital ecosystems, identity is no longer just about workforce access. It has become the control plane for every digital interaction across customers, partners, developers, machines, and increasingly AI agents interacting with modern business platforms.
In this masterclass, we will explore how forward-looking organizations are rethinking identity as a strategic infrastructure layer for digital transformation.
When designed correctly, identity enables organizations to deliver secure, seamless, and scalable digital experiences while accelerating innovation.
Key topics include:
• Why traditional IAM architectures struggle to support modern external identity use cases
• The growing importance of identity across customer platforms, partner ecosystems, and AI-driven applications
• How passwordless authentication and modern identity orchestration improve both security and user experience
• Practical strategies for modernizing CIAM without disrupting existing enterprise architectures
Drawing on real-world experience with some of the world’s fastest-growing digital platforms, this session will provide practical guidance for enterprise architects and technology leaders looking to transform identity from a security challenge into a strategic enabler of innovation and digital growth.
